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Tech Tip: Proper Mounting

Installation of devices includes 4 aspects: Running a wire, making the connections, mounting the device, and programming. With that in mind, mounting is 25% of our tech’s job, so we make sure it is done properly. Here are our company standards: The alarm panel...

Tech Tips: Glass break Detector Settings

Hawkeye company standard for glass break detector installation is to flip switch 1 for MEDIUM sensitivity. Out of the box, it is set to HIGH and will likely  give false alarms unless it is in a large area with a lot of absorptive materials such as thick carpet, plush...

Tech Tip–DVRs

  Out of the box, there is a default admin, user1, and user2. for DVRs Always be sure to change the passwords for admin and user1 and delete user2 (if not in use). Why? As an example, I recently tried to access a customer’s DVR and had the DDNS name slightly...

Tech Tip-Sump Pumps

In our last newsletter we promoted that we can install sump pump alarm monitors to alert a customer when their sump pump fails. It is most likely to fail when the power goes out – most likely caused by a storm, which is when you really need it. We can’t keep the water...

Tech Tip-Motion Sensors

The Hawkeye Security and Electronic company standard for motion sensor installation is a height of 7.5’ and LED turned off. On dual-techs, we turn the microwave sensitivity way down, and bring it up just enough to provide proper coverage. Dual-tech motions come out of...

Tech Tip-Ladders

Here is a short and sweet one: If your ladders are hard to open, use some silicone spray lubricant on the joints – they will be much easier to use. A common misconception is something like WD-40, this is not a good long-term lubricant. Use the silicone spray. These...

Keeping Cool

  As we get into the hotter months of the year, it is vital to keep hydrated by drinking lots of water. Here is one of my tricks: I fill a water bottle 1/3 of the way with water; then freeze it overnight. In the morning, I fill it the rest of the way with cold...

Tech Tip-System Owner’s Manuals

  There are many cases when a customer and/or a technician will need an owner’s manual. A  customer should be able to obtain a security system owners manual in one of several ways: The technician gives it to them at the time of installation rather than...
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Hawkeye Security & Electronics

Hawkeye Security & Electronics