Installation of devices includes 4 aspects: Running a wire, making the connections, mounting the device, and programming.

With that in mind, mounting is 25% of our tech’s job, so we make sure it is done properly.

Here are our company standards:

  • The alarm panel or anything else of similar weight must be secured to wood, concrete, or minimum of 4 EZ anchors.
  • Keypads or anything else that the customer puts their hands on require 2 screws minimum into EZ anchors or a work-box.
  • Everything else requires 2 screws minimum, but can be secured directly to drywall.
  • The exception is the wireless transmitters on sliding doors or windows. It is acceptable to use sticky tape and 1 screw. The reason not to use the 2nd screw is that it may be too close to the glass and may crack a window. Typically mounting of a wireless sensor has 1 screw close to the edge and 1 close to the middle.
  • Note: Motion sensors should get 2 screws on the same side. If you put 1 on the left, and 1 on the right, it can warp the case.

 

These tech tips are intended to provide insights to small nuances to help with many different products we offer. It is the small attention to detail that separates an outstanding job from an OK one. Although these apply primarily to technicians, they will help others gain insight to what the technicians do – in small doses.

Hawkeye Security & Electronics

Hawkeye Security & Electronics

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