Here is a short and sweet one:
If your ladders are hard to open, use some silicone spray lubricant on the joints – they will be much easier to use. A common misconception is something like WD-40, this is not a good long-term lubricant. Use the silicone spray.
These weekly tech tips are intended to provide insights to small nuances to help with many different products we offer. It is the small attention to detail that separates an outstanding job from an OK one. Although these apply primarily to technicians, they will help others gain insight to what the technicians do – in small doses.