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Safety Tips: Know Your Neighbor

Although we always recommend to install a home security system, one of the best home security comes from neighbors who look out for one another. Make it a point to meet your neighbors so that you can ask them to keep an eye on things while you’re away. A nosy...

Tech Tip: Setting Up Camera Views

  When setting up camera views, a customer will often ask for a wide-angel view to see as much as possible. Unfortunately, a wide view will give a picture with no detail. An analogy is watching a football game: If you zoom out to see the whole field, you can see...

How Many Homes Fit on a Football Field?

Given that single-family homes have been generally getting larger, it may be tempting to assume that the lots they’re sitting on are getting larger as well. However, according to the Census Bureau’s Characteristics of New Single-Family Houses Sold, the opposite is...

Tech Tip: Communication

Today’s tech tip is actually a simple one about communication. Keeping in mind the original tech tip below, when scheduling service calls, the office should get as much information as possible to determine the problem in advance. A technician should not accept a...

Tech Tip: 100% Complete But…

We often hear that a job is “100% except…” Obviously, that job is not complete– it is incomplete. We strive not to drop the ball because that last little bit wasn’t followed up on. A job is “complete” when everything relating to our assigned scope of work is...

Tech Tips: Bad Parts

Sometimes during an installation or a service call, we suspect a part may be bad. One method of troubleshooting is to simply swap parts until the problem goes away. That is typically the most efficient way to go, but we have our technicians take it one step further....

Tech Tip: Smoke Detector Interface

As many of our clients are aware, we have products that interface to an existing homes smoke detectors that were previously installed by the electricians. To my knowledge, we are the only company in town that has the technical know-how to do it. The big advantage is...

Tech Tip: Glass Breakage Sensor Types

  One question we hear a lot is ” What protects me from a robber breaking a window and coming in that way?” An added bonus to our security systems is a glass break sensor. These can be used on windows and/or doors. Our company standard Intellisense...
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Hawkeye Security & Electronics

Hawkeye Security & Electronics