by [email protected] | Jun 4, 2014 | Tech Tips
Installation of devices includes 4 aspects: Running a wire, making the connections, mounting the device, and programming. With that in mind, mounting is 25% of our tech’s job, so we make sure it is done properly. Here are our company standards: The alarm panel... by [email protected] | Jun 2, 2014 | Tech Tips
Hawkeye company standard for glass break detector installation is to flip switch 1 for MEDIUM sensitivity. Out of the box, it is set to HIGH and will likely give false alarms unless it is in a large area with a lot of absorptive materials such as thick carpet, plush... by [email protected] | May 30, 2014 | Tech Tips
As a reminder, the first two steps of troubleshooting are: Identify the problem Verify the problem It is important after doing these steps to form a hypothesis on what could be causing the problem, verify and duplicate, then correct the problem and try to make... by [email protected] | May 28, 2014 | Tech Tips
Out of the box, there is a default admin, user1, and user2. for DVRs Always be sure to change the passwords for admin and user1 and delete user2 (if not in use). Why? As an example, I recently tried to access a customer’s DVR and had the DDNS name slightly... by [email protected] | May 23, 2014 | Tech Tips
In our last newsletter we promoted that we can install sump pump alarm monitors to alert a customer when their sump pump fails. It is most likely to fail when the power goes out – most likely caused by a storm, which is when you really need it. We can’t keep the water... by [email protected] | May 21, 2014 | Tech Tips
The Hawkeye Security and Electronic company standard for motion sensor installation is a height of 7.5’ and LED turned off. On dual-techs, we turn the microwave sensitivity way down, and bring it up just enough to provide proper coverage. Dual-tech motions come out of...
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