by [email protected] | Aug 1, 2014 | Tech Tips
Respect of customers’ property: In an effort to show our professionalism and the utmost respect and care for customers’ property, it is our company policy to always make an effort to keep our work areas clean and safe. Further, the no-smoking policy is now extended to... by [email protected] | Jun 30, 2014 | Tech Tips
We try to keep our customers’ homes as clean as we can. One thing we do here at Hawkeye is provide shoe covers to all our techs. They all have shoe covers in the trucks – we ask that they please use them to keep our customers houses clean. That should be... by [email protected] | Jun 27, 2014 | Commercial Security, Residential Security, Tech Tips
If you get a “Check” on your system, it usually is associated with a zone number on Honeywell systems indicated a trouble condition that needs to be “checked out”. It can be caused by many things, and it is important to understand for good troubleshooting. Here... by [email protected] | Jun 25, 2014 | Tech Tips
This one is a tricky one with router settings. We have found recently that WiFi devices have had trouble communicating with routers set to WEP WiFi security. Devices with troubles include: Onkyo receivers, Airport Express, and Elan HR2 remotes. When the router was... by [email protected] | Jun 23, 2014 | Tech Tips
When we demonstrate a security system operation to a customer, we want to be thorough, consistent, and concise. We want the customer to understand the operation of their system, but don’t want to overload them with more than can be remembered. In a security demo this... by [email protected] | Jun 20, 2014 | Tech Tips
This one is to show you our process and how we keep our work area neat and clean. Our standard installation SOP (Standard operating procedure) is: Drill holes Pull wires Wash your hands Mount, terminate, program Test Demo Paperwork and payment Note the “Wash your...
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