by [email protected] | Sep 29, 2014 | Tech Tips
To test the signal level on an AlarmNet radio, our technicians use the alpha-numeric keypad (programmer) to access the radio data as follows: Go into *29 Pres 1* (to indicate you have a GSM) Press 2* (for diagnostics) Press “D” 5 to read the signal... by [email protected] | Sep 17, 2014 | Tech Tips
When setting up camera views, a customer will often ask for a wide-angel view to see as much as possible. Unfortunately, a wide view will give a picture with no detail. An analogy is watching a football game: If you zoom out to see the whole field, you can see... by [email protected] | Sep 12, 2014 | Tech Tips
Today’s tech tip is actually a simple one about communication. Keeping in mind the original tech tip below, when scheduling service calls, the office should get as much information as possible to determine the problem in advance. A technician should not accept a... by [email protected] | Sep 10, 2014 | Tech Tips
We often hear that a job is “100% except…” Obviously, that job is not complete– it is incomplete. We strive not to drop the ball because that last little bit wasn’t followed up on. A job is “complete” when everything relating to our assigned scope of work is... by [email protected] | Aug 29, 2014 | Commercial Security, Residential Security, Tech Tips
At a time of increased awareness of cybersecurity, Hawkeye would like to remind you of the high security features available to you, and to encourage you to follow best practices to secure your systems. These practices include: • Good password... by [email protected] | Aug 27, 2014 | Tech Tips
As many of our clients are aware, we have products that interface to an existing homes smoke detectors that were previously installed by the electricians. To my knowledge, we are the only company in town that has the technical know-how to do it. The big advantage is...
Call Now