Tech Tip: Keeping it Clean

This one is to show you our process and how we keep our work area neat and clean. Our standard installation SOP (Standard operating procedure) is:

  • Drill holes keephandsclean
  • Pull wires
  • Wash your hands
  • Mount, terminate, program
  • Test
  • Demo
  • Paperwork and payment

Note the “Wash your hands” step. After our techs crawl through and attic, cut drywall, etc, their hands will be dirty. Before we put our hands on the nice, clean, pretty parts that the customer is shelling cash out for, we want our techs to clean his hands. Unfortunately, sometimes you don’t have good resources on site to clean your hands. There are always baby wipes for that!

 

These tech tips are intended to provide insights to small nuances to help with many different products we offer. It is the small attention to detail that separates an outstanding job from an OK one. Although these apply primarily to technicians, they will help others gain insight to what the technicians do – in small doses.